Snežana Bačlija Knoch


Imagine a piece of paper with key words on it, scattered around, in different colours and sizes, with many lines between them going back and forth. One could say: “What a mess!” But I like to think about it as: “Myself in 144 characters” :)

5C: Culture/ Conflict/ Creativity/ Challenge/ Change; 4L: Lara/ Learning/ Laugh/ (un)Limiting; 3T: Tiago/ Training/ Travelling; 2E: Exploring/ Educating; 1M: Marko

Snežana Bačlija Knoch has 5 references for past work as a trainer and added 4 tools to the SALTO Toolbox.

Snežana Bačlija Knoch

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Current occupation

Freelance Educator in the European youth work field

Work experience

I became involved in local youth work in 2001 through BalkanIDEA Novi Sad. In the first years I worked directly with young people (both young volunteers and beneficiaries of the organisation) designing and facilitating programmes aimed at their personal development. In 2015 I was officially validated as youth worker by NAPOR - National Association of Youth Workers in Serbia. Currently I am working on youth policy through NAPOR and the development of a Local Youth Action Plan and am working on implementing the curriculum for youth worker education in Serbia. I also have experience of working as a youth worker in the UK. I worked for Encompass, the Daniel Braden Reconciliation Trust, over a period of 5 years. I was working on a long-term project with young people from all walks of life empowering them as young activists. As of 2018 I am one of the trainers for YOCOMO – set of pilot courses for youth workers on working with the ETS competence model for youth workers and one of the members of the team for YOCOMO online solutions.

At the same time, I have been international trainer and facilitator for over 15 years. I have facilitated learning processes of different groups of young people: high school and university students, youth leaders, NGO activists, young politicians, unemployed youth, minority groups, youth at risk, youth from conflict areas, immigrants and refugees. I have implemented a number of trainings for trainers, facilitators and multipliers. Apart from trainings, I have been working in different non-formal educational activities: workshops, youth exchanges, seminars, conferences, but also campaigns, street actions, festivals etc. I have experience facilitating non-formal education both online and offline. In addition to working as a trainer and facilitator, I worked as the educational advisor and programme director for several organisations: BalkanIDEA Novi Sad, the Youth Dialogue Programme, Encompass Trust and American Councils.

I have been involved in writing different articles, publications and handbooks in relation to the field of youth work and nonformal education for several years. All the written materials have encompassed different styles and formats and have been for a variety of target readers – from young people to the political level. Examples below:
• Cherry on the Cake: Advice for quality planning of youth exchanges (2nd edition Nov. 2018)
• The “4thought for Solidarity”, research study for establishment of a common narrative on Solidarity, European Solidarity Corps Resource Centre
• EVS TEC Research - perspective of trainers, Agencia Nazionale per I giovani and SALTO Training and Cooperation Resource Centre
• Quality Handbook on Learning Mobility in the Youth Field, Council of Europe European Union Youth Partnership
• Youthful Europe: Working with young people on the topic of Europe, SALTO South East Europe Resource Centre
• Youthpass Learning Agora Report, SALTO Training and Cooperation Resource Centre
• Publication: “Cherry on the cake” – Advice for Quality Planning of Youth Exchanges, MOVIT, Nacionalna agencija programa ERASMUS+, 2015 and 2018
• Member of the Coyote No.24, “Learning Mobility: Opportunities for All?” Editorial Team, Youth Partnership, 2016
• “Ne ceni knjigu po koricama”, Living Library handbook, Council of Europe, Office in Belgrade (no online copy available, unfortunately).

In addition, I have several years of experience in content development of digital tools:
• 10 years of developing content for online learning courses, mostly based on Moodle technology. Since 2018, I am also a member of the HOP e-learning council and since 2019, I have been part of the team of developing and facilitating MOOC on European Solidarity Corps.
• YOCOMO Online Solutions, SALTO Training and Cooperation Resource Centre
• AppRaiser, web-app for competences development based on ETS Competence Model for Trainers, International Youth Work Trainers Guild
• ‘app4learning’, Android and iOS app for supporting learning, SALTO Training and Cooperation Resource Centre
• EPLM “Q!App”, web-app for quality in learning mobility projects, SALTO Inclusion and Diversity Resource Centre, part of the development group

Educational pathway

2006 – 2008, MA in Applied Conflict Transformation Studies, in cooperation with the University of Novi Sad, Responding to Conflict UK and Nansen Dialogue Network; Master thesis: The Role of Nonformal Education Based on Challenging Activities in the Process of Rehumanisation (Action Research)

2015, Certified youth worker by NAPOR (National Association of Youth Workers in Serbia), Essay: Crisis Intervention and Community Youth Work
2011 – 2013, International Certificate from United Nations Alliance of Civilizations and Soliya for complied Soliya Online Network Fellowship, dedicated to online facilitation of community outreach programmes

2011, I SEE YOU - EMOTION, L2L how to develop creative emotional and stress management skills in non-formal education; Áskorun ehf / The Challenge ltd, Iceland

2010, UNIQUE R.I.D.E., Unique space for further personal and professional development of trainers working in the youth field; UNIQUE, European network of training, consulting and research organisations and Interkulturelles Zentrum, Austrian National Agency of “Youth in Action” programme, Austria

2009, International Certificate to competently prepare, run and evaluate training activities in Human Rights Education; Council of Europe’s Directorate of Youth and Sport- European Youth Centre, Hungary

2006, International Certificate from a training course: Basic Animation Tools for Practical Use in Youth Work; Projects Are Us, Macedonia

2002, International Certificate to competently prepare, run and evaluate training activities with an intercultural dimension in South East Europe; Council of Europe’s Directorate of Youth and Sport- European Youth Centre, Hungary

From 2001 onward, participated in many national, regional and international trainings, seminars and conferences on conflict transformation, mediation, intercultural learning, human rights, global justice, communication skills, teamwork and leadership, diversity, identity, youth work, project management, civil society, lobbying and advocacy, fundraising.

Fields of training expertise

  • (advanced) Animation
  • (intermediate) Bullying & Harassment
  • (beginner) Campaigning & Awareness Raising
  • (beginner) Change Management
  • (advanced) Citizenship Education
  • (intermediate) Coaching & Mentoring
  • (expert) Communication Skills
  • (expert) Conflict Management & Mediation
  • (advanced) Creativity & Art
  • (expert) Diversity & Anti-Racism
  • (intermediate) Drama & Theatre
  • (intermediate) Environment & Ecology
  • (beginner) Entrepreneurship (Social)
  • (advanced) Equal Opportunities
  • (intermediate) Evaluation & Assessment
  • (beginner) Fundraising
  • (intermediate) Gender Awareness & Mainstreaming
  • (advanced) Global Education
  • (expert) Group Dynamics & Motivation
  • (expert) Human Rights
  • (expert) Intercultural Learning
  • (expert) International Youth Work
  • (intermediate) Labour Rights & Employment
  • (advanced) Leadership Development
  • (beginner) Lobbying & Advocacy
  • (expert) New Information Technologies
  • (beginner) Open Space Technology
  • (intermediate) Organizational Management
  • (advanced) Outdoor & Experiential Training
  • (expert) Peace Education
  • (intermediate) People Management & Cooperation
  • (advanced) Personal Development & Empowerment
  • (advanced) Project Management
  • (intermediate) Public Relations & Marketing
  • (intermediate) Public Speaking
  • (advanced) Recognition of NFLearning
  • (expert) Social Inclusion & Exclusion
  • (intermediate) Social Media
  • (intermediate) Storytelling & Humour
  • (expert) Training of Trainers
  • (intermediate) Volunteer Programmes
  • (expert) Youth Exchanges
  • (advanced) Youth Participation & Initiatives
  • (beginner) Youth Policy
  • (beginner) Youth Violence & Criminality
  • (expert) Youth Worker Training

Knowledge about institutions and programmes

  • (expert) Erasmus+ (KA1) Youth Exchanges
  • (expert) Erasmus+ (KA1) Training & Networking
  • (expert) Erasmus+ (KA2) Capacity Building (other countries in the World)
  • (expert) European Solidarity Corps Volunteering
  • (intermediate) Erasmus+ (lifelong learning, non-youth)
  • (advanced) European Youth Centres (CoE)
  • (intermediate) European Youth Foundation (CoE)
  • (intermediate) European Institutions
  • (expert) Youth Partnership CoE-COM

Working with specific target groups

  • (beginner) Children
  • (intermediate) Gay, Lesbian, Bi & Transgender work
  • (expert) Intercultural Teams
  • (advanced) Marginalized & Excluded Youth
  • (advanced) Minorities
  • (advanced) Religious Youth Groups
  • (expert) Young People in/from Conflict Areas
  • (beginner) Young People with a Physical Disability
  • (beginner) Young People with a Sensory Disability

Experience with specific geographical regions

  • (intermediate) Asia
  • (advanced) Eastern Europe and Caucasus
  • (advanced) Euro-Mediterranean Co-operation
  • (expert) European Cooperation
  • (expert) Global Cooperation
  • (expert) South East Europe

Other skills

Dialogue and intercultural understanding; Conflict transformation; Training of facilitators; Training for multipliers; Solidarity

Language Skills

  • (fluent) English
  • (beginner) Italian
  • (beginner) Portuguese
  • (fluent) Serbian

Trainer references

Tools contributed by the trainer

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This profile was last modified on 2020-03-01

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