Buddy Support System

Support measure from SALTO SEE: ESC buddy-support system

This measure is designed by SALTO SEE to support quality and quantity of volunteering projects within the European Solidarity Corps (ESC) in the Western Balkans (WB). It matches two organizations, which by peer support collaborate with an aim to (re)activate accredited organization in the WB, which face different obstacles to be active in the ESC.

The measure aims to support one of the flowing two aspects:

  • enhancing quality (matching of two organisations, which are sharing similar realities to transfer concrete knowledge from a more experienced to a less experienced organization in order to activate the less experienced organization (that is that they start sending/hosting volunteers)
  • enhancing partnership creation (matching an in-experienced organization from WB with an experienced organization from ESC participating country holding a Quality Label for ESC)

The measure addresses the needs of following types of organizations:

  • Primarily, in-experienced or less experienced organizations from WB, accredited for EVS or holding a Quality Label for the ESC, which would like to (re)start being active within ESC by matching them with an experienced organization holding a Quality Label for ESC or accreditation for EVS, either from ESC participating country or from the WB;
  • experienced organizations accredited for EVS or holding a Quality Label for ESC from ESC participating country, which would like to get a chance to share their experience and by this create a new partner from Western Balkans for joint volunteering projects.

How does it work?

After receiving application forms from interested organisations, SALTO SEE will do the match-making to establish each Buddy Support Team.

The buddy-support should include a series of online meetings, or if circumstances allow at least 2 one-day physical visits. Both organizations need to include at least 2 persons from each side in this process. For the first visit/online meeting, we recommend the focus to be on more experienced organization, then vice versa. Both visits/online meetings require beforehand preparation in identifying the list of topics that the organisations want to address. For assuring success, think about concrete results that you would like to achieve, for instance:

  • project applied on the next deadline;
  • mentorship system reformulated;
  • clear view on arranging administrative aspects (pocket money, apartment) …

Note: We advise the measure to be implemented in practice as described above, but organizations are asked to adapt the process to match their needs.

Financial stimulation

SALTO SEE offers financial support for the experienced organization in the amount of 400 EUR. Travel costs of both participating partners to the visit are eligible, but note that you need beforehand approval of SALTO SEE for the costs to be eligible.


After organizations matched, they will be invited to conclude a contract with SALTO SEE.  Annexed to the contract will be a suggested agreement detailing the process between the partners provided by SALTO SEE and will require identification of basic information, such as specified expected outcomes of the process for both partners, as well as identified steps and timeline.


After first visit or series of online meetings is implemented, experienced organisation is required to send to the SALTO SEE a report, consolidated by both partners about the progress of the work. Once the measure is fully implemented, the experienced organisation is required to send to SALTO SEE a consolidated final report to claim the fee.


We encourage both partners to document this process, by taking photos of the meetings or materials developed, which we will use to promote this measure on our social media.

Application process

If interested to be included either as experienced organization from a programme country or inexperienced organization from Western Balkans, please fill in this application form

For more information please contact us at:

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