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Simulation Exercise

No-Hollywood Reaction

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To practice giving feedback, to raise awareness about different cultures of communication regarding opportunities

Description of the tool

Give small groups a stack of covered cards with harsh statements. (You might want to ask people to collect them in advance in order to have real life examples.)

One in the group starts pulling the card, reading it silently and then exclaiming the accusation to someone in the group. The adressed person has a task to formulate an appropriate reaction, which does not lead to an escalation of the conflict, but smoothes the situation. The reaction should be given according to the rules of giving feedback: 1. telling the person about how you feel hearing that, starting your sentence with "I feel..", 2. giving your observations and not judgments and 3. asking for the needs. Ask people firmly to try not to act the usual way, but to try to put the reaction in this scheme. Most of the times it would be very difficult, because we are very into spontatious similar reactions.

After the exercise debrief, what were the difficulties, and why people find it difficult to share feelings being attacked. You might come to an insight, that how words are being perceived and used depend a lot on the social culture. Ask people to reflect upon, where we learn our reaction patterns. Ask, why would one feel more hurt hearing harsh words than someone else.

I created this method for a training about the Peer Education in cultural diversity projects. For me it was important to have a method, where it would possible to practice feedback for real and realise, that cultural diversity is not only about different national, but very much about our social backgrounds.


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SALTO cannot be held responsible for the inappropriate use of these training tools. Always adapt training tools to your aims, context, target group and to your own skills! These tools have been used in a variety of formats and situations. Please notify SALTO should you know about the origin of or copyright on this tool.

Tool overview

This tool is for

Small groups of 5-6 people

and addresses

Social Inclusion, Anti-Racism, Intercultural Learning, Conflict Management, Peer education

Materials needed:

Cards with drastic accusations or statements, such as "You bastard, you just broke my comuter!", statements may contain swearing, hard words, the harsher, the better.


15 minutes for the exercise 20-30 for debriefing

Behind the tool

The tool was created by


(If you can claim authorship of this tool, please contact !)

The tool was published to the Toolbox by

Evelina Taunyte (on 28 February 2006)

and last modified

17 December 2008

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