This is a reference for Milena (Lazic) Nikolic

Long-term Learning Project VOLU.M.E – Volunteers Management Enhanced

The training activity took place
in Nicosia, Cyprus and Lysos, Cyprus
organised by EVyouth, Cyprus
training course March 24–31, 2015 Nicosia, Cyprus and follow-up seminar Jan 27–Feb 02, 2016 Lysos, Cyprus

Aims & objectives

Long-term Learning Project VOLU.M.E was composed of
the training course + the seminar
aimed at providing possibilities for EVS stakeholders to share knowledge and experience for the sake of developing competencies of youth workers and organisations in volunteer management and mentoring of EVS volunteers in order to improve quality of EVS projects as learning experiences in all levels - from the writing of a project right through the closing and evaluation.

TRAINING COURSE aimed in the exchange of expertise, investigating good practise, creating a support network amongst the partner organisations, development of tools, development of documentation that will enhance the quality of EVS projects.

Tools developed were expected to be implemented in a period of 8-10 months in existing EVS projects of the participant organisations.

SEMINAR was dealing with the feedback on implemented tools (products of the training) in real life situations of EVS projects as well as developing new products to improve the quality of EVS projects.
The seminar also focused on refining the tools for dissemination to other organisations involved in International EVS volunteering projects.

Topics: Quality in EVS projects, Management of Volunteers, Project Management, Roles of parties involved in EVS projects, Mentoring, Possible ways for overcoming obstacles in EVS projects, Creating Tools and Products.

Target group & international/intercultural composition of the group & team

18 EVS stakeholders (project managers, mentors, ex-volunteers) coming from Italy, Cyprus, Spain, Germany, Portugal, Romania, Greece, Poland and Slovenia.

Team of Trainers
Panayiotis Theodorou – Cyprus (training course)
Corina Pintea – Romania (training course + seminar)
Milena Nikolic – Serbia (training course + seminar)

Training methods used & main activities

The methodology used is specific to non-formal education and learning. Both individual and group methods were used taking into consideration participants’ learning needs.

Outcomes of the activity

During the long-term project participants have:
- learned the 9-step process of Volunteer management and understood its applications and links to the EVS projects and volunteers
- understood the way an EVS project is created, implemented and evaluated and what are the main challenges faced when dealing with such projects
- became more aware about the determinant role of the mentor in a significant learning process for the volunteer
- learned the exact roles of all actors in EVS (HO, SO, Volunteer) and can use them in the documents of the partnership
- been able to prepare their organizations much better for the involvement of EVS volunteers
- had the opportunity to take initiative and develop, facilitate and evaluate a half-a-day workshop for peer youth workers
- understood better the reality of EVS in all partner countries
- heard and analysed the perspective of very different actors in EVS on the EVS challenges (especially hearing the opinions of former EVS volunteers or mentors offered project coordinators a valuable perspective)
- become aware of the success factors in EVS and all the effort needed to ensure qualitative projects
- learned what steps to take in their own organizations to ensure more quality in projects and in the way they create a learning setting for the volunteers
- become more prepared to take an active role in their organizations
- become more aware of the way they learn better, what conditions they need to acquire competences themselves and what skills they still want to develop in their youth-work career
- become more tolerant and open to a wider variety of EVS volunteers, with very different needs, including young people with fewer opportunities, and also more committed to create projects where these young people can find valuable learning experiences.

Your tasks and responsibilities within the team

I had a role of a full-time trainer both during training course and seminar, meaning that I was responsible for design, implementation and evaluation of the learning program of the whole long-term project. The program was reviewed and evaluated every day and adjusted according to the learning needs of participants.

I worked on this training for 15 days as a full time trainer.

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