MILagers Training Toolkit on Design Thinking and Storytelling

Aims of the tool

The MILagers Training Toolkit was designed and built to enhance the youth organizations’ capacity for designing, redesigning, and co-designing user-centered services for young people and the organizations’ communication and media capacity, through innovative and NGO-suited design thinking and storytelling tools.

Description of the tool

The MILagers Training Toolkit was developed to support the facilitators of NGOs and youth organizations to train youth workers, volunteers, or other relevant staff on the topics of design thinking and storytelling. The new knowledge and skills can be used to:
- Design and redesign products and services for young people, and organizations’ clients;
- Improve young people’s experience and involve them more in the creation and the implementation part of organizations’ services;
- Boost the organization’s communication, advocacy, fundraising, and marketing results.

The toolkit includes relevant theory and workshop plans on the following topics:
- Introduction to design thinking (chapter 1);
- The design thinking steps: empathize (chapter 2), define, ideate (chapter 3), prototype, and test (chapter 4);
- The essentials of storytelling (chapter 5);
- Personal and organizational storytelling (chapter 6);
- Storytelling for communication, PR, fundraising, marketing (chapter 7);
- Storytelling for advocacy (chapter 8);
- Using storytelling in designing services (chapter 9);
- Immersive storytelling (chapter 10).