KeepCalm!

Aims & objectives

This training course was based on conflict management in everyday life situations and even more on those appearing in youth work. The focus was put on strategies and techniques for conflict resolution, but also on how to use language efficiently for mediation. Another part did focus on the roots of conflicts but also intercultural exchange. „KeepCalm!” had the goal to teach youth workers how to react to conflicts and how to resolve them in an efficient way.

Target group & international/intercultural composition of the group & team

The participants were youth workers and youth leaders and those interested in this field from Austria, Estonia, Lithuania, Poland, Turkey, Malta, Italy and Czech Republic.

The team of organizers and trainers consisted of Austrian and Polish members.

Training methods used & main activities

Role play was used to have hands-on learning on reacting to conflicts and resolving them.

The "Albatross" activity was done in order to create conflicts and make participants aware how easily those come up by judging instead of asking.

Team work has been enhanced by activities such as "mission (im)possible". In this activity participants had limited to time to achieve many tasks - the most important was to include everyone and work efficiently in a team.

Outcomes of the activity

Participants successfully resolved conflicts in role plays, networked in free time and actively share outcomes and information after the project.

http://www.weuniteaustria.eu/2016/03/keepcalm-this-was-it.html

https://www.youtube.com/watch?v=EGZfnJGy1uc

Your tasks and responsibilities within the team

On this project my roles were to keep an overview of logistics, design the project, select participants and be a trainer on spot.

I worked on this training for 8 days as a full time trainer.