Foster understanding and learning through online facilitation

Aims & objectives

The training aimed to equip its participants with skills to communicate in a more meaningful and understanding way, as well as to become fosterers/facilitators of such communication among groups of people.

Participants acquired skills on:
- active listening
- asking questions that promote dialogue
- giving constructive feedback
- being neutral as facilitators

Target group & international/intercultural composition of the group & team

In both rounds, participants were connecting from different continents, mostly from European and African countries.

Training methods used & main activities

The training was run on non-formal education methods, heavily relying on hands-on activities for the participants to practice the skills they were introduced to. Some of the methods were: pair & group tasks and discussions, dealing with case studies, guided reflections, giving and receiving feedback.

Outcomes of the activity

Given the feedback that was mentioned by the participants after the training, there was a high satisfaction rate. Some participants also mentioned that they started using some of the skills in their contexts outside of the training and that this was helpful for them.

Your tasks and responsibilities within the team

I was the trainer of the training.

I worked on this training for 6 per round days as a full time trainer.

Testimonial of the reference person

Yes Mr Zach has delivered an online training targeting worker from CS organisations in the Mediterranean. the course syllabus below:

- Non formal education methods for promoting understanding and meaningful connections
- Active listening and critical thinking to build rapport and enhance learning during discussions
- How to facilitate discussions among intercultural groups to promote understanding .

The quality was highly satififaying and the level of engagement of participants was outstanding.