This is a reference for Inês Xavier da Cunha

ESN Autumn Training 2016 - Intercultural Communication Track

The training activity took place
in Vienna, Austria
organised by Erasmus Student Network - Eduk8 Project
22-27 November 2016

Aims & objectives

Participants learned about the different dimensions of culture and its impact on communication. Besides that, participants also developed tools to identify and solve intercultural conflicts through effective communication. The target organisation is ESN (Erasmus Student Network) and its members are international students who work with international people on a daily basis. This way, the training on Intercultural Communication fits their needs and probably increased their performance and facilitated their work in intercultural environments.

Target group & international/intercultural composition of the group & team

The organising team that was responsible for the logistics was mainly Austrian. Regarding the training, the mentors were from Hungary, the Netherlands and Portugal. My co-trainer was from Poland. Regarding participants, there were around 20 people from all around Europe: Hungary, Poland, Spain, Sweden, Portugal, Italy, etc.

Training methods used & main activities

All the training activities were based on Non Formal Education methods and followed the Kolb Cycle model of learning. We used several techiques from role plays, videos, world café, discussions, brainstormings, simulations, etc.

Outcomes of the activity

The main outcome was a tool kit created by participants and composed by several tools that allow them to communicate effectively with people from different cultures. By the end of the training, participants were very satisfied because they achieved their goals for the training and their expectations were met, this information was collected by a feedback questionnaire.

Your tasks and responsibilities within the team

My tasks as trainer was to co-design and co-deliver a four-days training about Intercultural Communication, which I did together with my co-trainer (Kasia) and with the feedback of the ESN Eduk8 Mentors (Liza, Inês Moreira and Osiris).

I worked on this training for 4 days as a full time trainer.

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