Vitamin C booster: Constructive Communication for Combating Conflicts - toolkit on Communication and Conflict management

Aims of the tool

- to reveal the significance of communication, its nature, aspects, kinds, effectiveness and problems;
- to develop communicative competence and skills of participants, which are crucial and necessary for youth/social workers and trainers;
- to reveal the tight interrelation between problems in communication and emergence and escalation of conflicts;
- to link constructive communication with efficient conflict mediation, management and resolution;
- to determine and explore the nature of conflict, its types, reasons and ways to mediate, manage and resolve it;
- to develop conflict management and mediation skills;
- to enrich the “toolkit” of youth workers and NGOs’ volunteers with new methods that could be used in different non-formal education activities.

Description of the tool

“Vitamin C booster” is the idea of series of trainings for youth/social workers, devoted to the most important and crucial skills (key competences) of the XXI century, which are Critical thinking, Creativity, Communication and Collaboration, and exploring their applicability in youth/social work and community development in general.
This time, we invite you to explore the topic of Communication, aiming to develop it, to improve your communication skills, to reveal the idea and principles of constructive communication, to link it with efficient conflict management and, in this way, to contribute to its awareness raise, community development and peace building.

The toolkit can be downloaded from the attachment or by the link: https://drive.google.com/file/d/1NIYvKECYPtsZAs1aUcH6MjS-I0x-AgZl/view?usp=sharing