Control and supportive measure

SALTO SEE as an institution coordinating the process of the accreditation within Western Balkans has also a role of checking and supporting the accredited volunteering organizations.

With this measure SALTO SEE aims to:

• to check whether organizations are implementing EVS/E+ Volunteering projects in accordance to the their EVS/ E+ Volunteering accreditation, granted by SALTO SEE RC;
• establish regular contact with and provide feedback and tailored support to the organizations;
• contribute to the continuous rise of the quality of EVS/E+ Volunteering projects implemented in the region.

Description of the process

The process is implemented mainly through the following three methods:

• Email communication 

• Telephone contact 

• Control & supportive visits of the organizations (visits are implemented by our team of accreditors, with the aim to assess your past performance and support you for the future; in general two accreditors will vist the organization – principle of four eyes; accreditors will produce a visit report and share it with SALTO SEE ; several organizations will be visited in same region at the same time (clustering method); after a visit result letter with findings and recommendations will be produced by accreditors and SALTO SEE and shared with visited organizations)

Important information in case of the Control & supportive visit​

In order to get as holistic picture as possible, we ask you to assure the presence of all relevant persons connected to EVS/E+ volunteering:  coordinator, mentor, hosted/sent volunteers, and all other staff involved in the work with EVS/E+ volunteers.

Elements that will be assessed by the visiting accreditor(s):

- Activities of the volunteer / s

- Accommodation

- Food

- Pocket money

- Support to the hosted volunteers (organizational, human resources, evaluation and recording of the learning objectives, the Youthpass process, etc.).

- Support to the sent volunteers (prior to departure, during the mobility and after return)

- Specific support offered to EVS/E+ volunteers considered as young people with fewer opportunities