Toolbox — For Training and Youth Work
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Exercise
Practice active listening and get feedback.
* In groups of three, one person is the initiator that explains a problem that he or she is facing in work or in life in general.
The active listener, listens, questions and paraphrases – as a coach would do and helps in the problem solving.
It is important to guide the solution coming from the initiator and not imposing your own. The observer watches the process and gives feedback on the active listening and not on the content.
Comment: Confidentiality is a big issue here. Make sure that there is enough trust in the group if personal things are likely to come up.
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http://toolbox.salto-youth.net/93
This tool is for
Groups of three
and addresses
Social Inclusion, Personal Development, Conflict Management
Materials needed:
Hand out with the rules (se download), procedure of the exercise and also some theoretical information about active listening.
Duration:
15 minutes active listening per case and 5 minutes feedback – back in plenary 10 minutes feedback about the process.
The tool was created by
Unknown.
(If you can claim authorship of this tool, please contact !)
The tool was published to the Toolbox by
Unknown (on 15 July 2003)
and last modified
21 June 2010
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